If you have encountered this file name on your computer, noticed it running in your Task Manager, or need to download it to resolve a software issue, this guide will provide everything you need to know. What is ListDeviceInfo.exe?
If the process consumes excessive CPU or RAM, it is usually stuck in an infinite loop while scanning a corrupted hardware driver or network adapter. Restarting the Trend Micro endpoint service via services.msc typically resolves this tracking issue. To help resolve your specific issue, please let me know:
Let me know which you are currently using. trend micro listdeviceinfo.exe download
Navigate to the server installation folder (typically: C:\Program Files (x86)\Trend Micro\Apex One\PCCSRV\Admin\Utility\ListDeviceInfo ). Copy the listDeviceInfo.exe file. Method 2: Locate on Existing Security Agent Endpoint
Disclaimer: This information is based on Trend Micro Apex One/Worry-Free documentation as of mid-2026. If you'd like, I can: Tell you of Trend Micro this applies to. If you have encountered this file name on
Install the software. This will place a fresh, uncorrupted version of the file on your system. Method 2: Use the Trend Micro Diagnostic Toolkit If the file is failing to run properly:
The tool currently only supports Windows . If you need to exclude a device for a macOS endpoint, you must plug that device into a Windows machine first to run the tool and gather its details. Restarting the Trend Micro endpoint service via services
If you manage an enterprise network, you can retrieve the tool directly through your administration console.
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I need to run this on a few offline endpoints that aren’t checking into the console properly. I do not want to reinstall the full agent if I can avoid it.