The Hardware Information Does Not Match With Your Dongle Autodata Hot Jun 2026

Open and locate your dongle (often listed under Universal Serial Bus controllers or Sentinel USB Encryption Key ). Right-click the device and select Uninstall device . Unplug the dongle from the computer.

Right-click the main file and select Properties . Go to the Compatibility tab.

Run it as Administrator to generate your current 8 or 10-digit UID. Open and locate your dongle (often listed under

This public link is valid for 7 days and shares a thread, including any personal information you added. This link or copies made by others cannot be deleted. If you share with third parties, their policies apply. Can’t copy the link right now. Try again later.

Click , navigate to your Autodata folder, and select ADBCD.exe or Autodata.exe . Click Apply , then OK , and restart your computer. Step 5: Clean Up Registry Artifacts Right-click the main file and select Properties

Are you getting blocked by the "Hardware information does not match with your dongle" error? This usually happens after a Windows update, a driver glitch, or when moving the software to a new PC.

If you have more than one Autodata or other HASP-protected dongle plugged into the same USB hub, the licensing system may read the wrong device’s hardware information. This public link is valid for 7 days

Check the box for and select Windows 7 or Windows XP (Service Pack 3) from the dropdown.

Some Autodata licenses bind the dongle to a specific computer’s hardware signature (motherboard, CPU, hard drive serial). If you have replaced your motherboard, upgraded RAM significantly, or changed boot drives, the "hardware information" of the PC no longer matches what was originally registered with the dongle.

Replug the USB dongle and wait for Windows to display the "Device is ready for use" notification.

While the "hardware information does not match" error is a tough barrier, it's almost always a solvable technical puzzle. It's a modern compatibility issue, not an unsolvable problem. Be systematic, start with the basic checks, and work your way through the solutions. If you encounter a specific obstacle, community forums can be a great resource for getting tailored advice from those who have walked the same path.