: Locate the CUST and Preload packages that correspond exactly to your Base firmware version and regional code. In HiSuite Proxy :
A: Use the dialer code *#*#2846579#*#* → Veneer Informations → Version Info, and look for "Cust Software Version".
: It is often recommended to use specific older versions of HiSuite (like v10.1.0.550 group version not match hisuite proxy exclusive
User tried to upgrade from EMUI 11.0.0.190 (C431) to EMUI 12 using HiSuite Proxy with Firm Finder V2. Every attempt returned "group version" error.
| Type | Description | Example | |------|-------------|---------| | Carrier-exclusive | Firmware locked to a specific mobile carrier | C792 (T-Mobile) variants | | Region-exclusive | Firmware limited to geographic regions | C652 (Demo version) firmware | | Beta-exclusive | Pre-release firmware not for general distribution | Developer preview builds | : Locate the CUST and Preload packages that
One user reported: "Computer time must be set back to before June 2023 (I directly set it to January 2022), otherwise the download will reach 100% and then fail to install".
This is a less obvious but important fix. Due to expired or revoked security certificates, HiSuite may fail to validate firmware packages on current system dates. Setting your computer's date back to before June 2023 can resolve this: Every attempt returned "group version" error
When HiSuite Proxy intercepts the connection to server query lines, it acts as a custom firmware distribution channel. If you only provide the or mismatch the CUST and PRELOAD values with an incompatible target version, HiSuite's verification mechanism will throw the group version not match exception and stop deployment. Step-by-Step Fixes for HiSuite Proxy 1. Provide All Three Package Components